How to Choose the Right Restoration Company

11/23/2023 (Permalink)

Selecting the right restoration company is important when dealing with the aftermath of disasters such as fire, water damage, or mold infestations. The choice you make can significantly impact the speed and effectiveness of the recovery process for your home or business.

It's essential to consider several key factors to ensure you're entrusting the restoration efforts to capable hands. From evaluating their expertise and certifications to assessing their response time and customer testimonials, a meticulous selection process guarantees that you're partnering with professionals who possess the necessary skills and dedication to restore your property to its pre-damaged state.

Check the Location

Opting for a restoration company that is close to your home offers many advantages. First, proximity translates to quicker response times in case of emergencies like water leaks or fire damage, minimizing the potential for further damage to your property.

Location restoration companies often have a deeper understanding of the specific environmental conditions and challenges in your area, which can be invaluable when addressing issues such as mold or storm damage. Also, local companies are typically more accessible for site visits, consultations, and ongoing communication, ensuring that your needs are promptly met and concerns addressed.

Finally, choosing a nearby restoration company fosters a sense of community support, as you're investing in local businesses and contributing to the recovery and resilience of your neighborhood.

SERVPRO of West Somerset County is proudly owned by Lance and Jennifer Harvey. SERVPRO Team Harvey specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage.

Licenses and Certifications

Verifying a restoration company's licenses and certifications is important before hiring their services. These credentials serve as a testament to the company's expertise, professionalism, and adherence to industry standards and regulations. A licensed and certified restoration company demonstrates a commitment to quality and safety, ensuring that they possess the necessary skills and knowledge to handle various restoration challenges, from water damage restoration to mold remediation.

It also signifies compliance with local and national guidelines, guaranteeing that the work will be conducted using appropriate methods and materials. By choosing a certified restoration company, you not only invest in the proficiency of the professionals, but also gain peace of mind, knowing that your property is in the hands of qualified experts who can deliver efficient, reliable, and safe restoration services.

SERVPRO Team Harvey is full of highly trained restoration specialists. From initial ongoing training at SERVPRO's Corporate Training Facility to regular IICEC Industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Our training program includes the following:

• IICRC
• Employee Certification
• Initial Franchise
• e-Learnings
• Continuing Education Classes

IICRC Training and Certifications: The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our professionals study IICRC standards and best practices in water restoration, fire restoration services, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training: This is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of the course materials and an examination.

Check Out Reviews and Recommendations

Checking out reviews and recommendations before hiring a restoration company is crucial for several reasons. First, these evaluations provide valuable insights into the company's reputation and the quality of their services. Reading about the experiences of previous clients can help you gauge the company's reliability, professionalism, and efficiency in handling restoration projects.

Second, reviews and recommendations offer a glimpse into the specific types of services the company excels at, allowing you to assess whether they align with your restoration needs. Also, customer feedback can reveal the company's response to challenges, such as how they handle complaints or unforeseen issues, giving you confidence in their ability to handle unexpected situations.

You can find all of SERVPRO Team Harvey's reviews on our Facebook pages, Instagram pages, and Google!

Review Past Projects

Reviewing past projects before hiring a restoration company is important, as it offers tangible evidence of their expertise and capabilities. By examining their portfolio, potential clients can assess the quality of the company's workmanship and gain insight into the range and scale of projects they have successfully undertaken. The firsthand look at their previous endeavors allows you to elevate their attention to detail, craftsmanship, and adherence to safety standards.

It also provides an opportunity to check out if they have experience in handling projects similar to yours, ensuring they possess the specialized skills necessary for your specific restoration needs.

What SERVPRO of West Somerset County Can Do

Our team boasts a roster of skilled professionals accredited by the Institute of Inspection Cleaning, and Restoration Certification (IICRC). Our growth has been substantial, allowing us to handle even the most substantial tasks. Every corner of the restoration industry is covered by our certified technicians, complemented by a team of licensed contractors dedicated to repairs and reconstruction.

Disaster strikes without warning, which is why our SERVPRO team remains on standby 24/7, ready to tackle emergencies ranging from water and fire damage to mold, storms, floods, and biohazard threats. Our green fleet is always equipped with state-of-the-art mitigation and recovery tools, enabling us to respond immediately to work tirelessly to restore your property to its pre-damage state.

SERVPRO of West Somerset County offers water damage restoration, fire damage restoration services, mold remediation, storm damage restoration, and commercial services.

When it comes to cleaning, we offer these residential cleaning services:

• Carpet & Upholstery Cleaning Services
• Air Duct Cleaning
• Odor Removal
• Biohazard
• Ceiling, Floors, & Walls
• Drapes & Blinds
• Sewage & Toilet Overflow
• Trauma & Crime Scene
• Vandalism & Graffiti
• Building Services
• & Commercial Cleaning Services

About SERVPRO Team Harvey

SERVPRO of West Somerset County is proudly owned by Lance and Jennifer Harvey - a husband and wife duo that owns three other SERVPRO locations, including SERVPRO of Lower Manhattan, SERVPRO of Hoboken/Union City, and SERVPRO of Aberdeen/Holmdel.

We understand the stress and worry that comes with a fire or water damage and the disruption it causes your home or business. Our goal is to help minimize the interruption to your life and quickly make it “like it never even happened.”